Type

Journal Article

Authors

Gerry Coleman
Rory V. O'Connor

Subjects

Business

Topics
best practice models software process improvement software process improvement spi software engineering sme cmmi iso 9000 software process capability maturity model software smes small and medium enterprises software best practice

Ignoring 'Best Practice': why Irish software SMEs are rejecting CMMI and ISO 9000 (2009)

Abstract Software Process Improvement (SPI) "best practice" models such as ISO 9000 and the Capability Maturity Model Integrated (CMMI) have been developed to assist software development organisations by harnessing their experience and providing them with support so that they can produce software products on time, within budget and to a high level of quality. However there is increasing evidence that these models are not being adopted by Small and Medium sized Enterprises (SMEs) and primarily remain the remit of large organisations. This paper presents the results of a Grounded Theory study into why Irish SME software product companies are not using these SPI models. The key inhibiting factor found was the issue of cost. We discuss the findings in relation to cost of process and the factors affecting it, including bureaucracy, documentation, communication, tacit knowledge and organisational creativity and flexibility, and the associated impact on the adoption of SPI best practice models.
Collections Ireland -> Dublin City University -> Publication Type = Article
Ireland -> Dublin City University -> Status = Published
Ireland -> University of Limerick -> Faculty of Science and Engineering
Ireland -> University of Limerick -> LERO
Ireland -> Dublin City University -> Subject = Computer Science: Software engineering
Ireland -> University of Limerick -> LERO - Project partner authors
Ireland -> Dublin City University -> DCU Faculties and Centres = DCU Faculties and Schools: Faculty of Engineering and Computing: School of Computing
Ireland -> Dublin City University -> Subject = Computer Science
Ireland -> Dublin City University -> DCU Faculties and Centres = DCU Faculties and Schools
Ireland -> Dublin City University -> DCU Faculties and Centres = DCU Faculties and Schools: Faculty of Engineering and Computing

Full list of authors on original publication

Gerry Coleman, Rory V. O'Connor

Experts in our system

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Rory O'Connor
Dublin City University
Total Publications: 197