Type

Journal Article

Authors

Eugene Coyle
Bernard Timmins
Siobhan Long
Fiona Timmins
Ray Ekins
Pearl O'Rourke

Subjects

Art & Design

Topics
delphi technique design process equipment failure equipment design mass customization mass participation product design consensus assistive technology patient satisfaction low cost user participation self help devices morphological matrices humans industrial and product design research design female delphi study allied health personnel computer access new products user centred design male patient centered care

Crucial Design Issues for Special Access Technology; a Delphi Study (2013)

Abstract Purpose: To develop and demonstrate a method to involve professional users of assistive technology (AT) in the development process of customisable products. Employing the ideas of user participation and mass customisation, this research addresses the need for reduced product costs and optimised product flexibility. Method: An adaptable six-question Delphi study was developed to establish consensus among AT professionals on design issues relating to a specified AT domain requiring innovation. The study is demonstrated for the special access technology (SAT) domain. A modified morphological matrix structures the application of the study results to the product design process. Results: Fourteen professionals from the Republic of Ireland and the UK participated. Consensus was reached on prevalent parts of SAT that malfunction, primary reasons for SAT malfunction, characteristics of clients associated with SAT selection, client needs regarding SAT use and training, desirable traits of SAT and clinicians’ frustrations with SAT. Conclusion: The study revealed a range of problems related to SAT, highlighting the complexities of successful SAT adoption. The questions led to differentiated insights and enabled design solution conceptualisation from various perspectives. The approach was found to help facilitate efficient generation and application of professional users’ knowledge during the design process of customisable AT.
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Full list of authors on original publication

Eugene Coyle, Bernard Timmins, Siobhan Long, Fiona Timmins, Ray Ekins, Pearl O'Rourke

Experts in our system

1
Bernard Timmins
Dublin Institute of Technology
Total Publications: 7
 
2
Siobhan Long
Dublin Institute of Technology
Total Publications: 5
 
3
Fiona Timmins
Trinity College Dublin
Total Publications: 96
 
4
Ray Ekins
Dublin Institute of Technology
Total Publications: 4
 
5
Pearl O'Rourke
Dublin Institute of Technology
Total Publications: 4