Type

Conference Proceedings

Authors

Brian Lee
Claus Pahl
John Morrison
Richard McClatchey
Philip Healy
Theo Lynn

Subjects

Computer Science

Topics
computer security software engineering service providers accountability assurance trustmark electronic commerce cloud

The case for cloud service trustmarks and assurance-as-a-service (2013)

Abstract Cloud computing represents a significant economic opportunity for Europe. However, this growth is threatened by adoption barriers largely related to trust. This position paper examines trust and confidence issues in cloud computing and advances a case for addressing them through the implementation of a novel trustmark scheme for cloud service providers. The proposed trustmark would be both active and dynamic featuring multi-modal information about the performance of the underlying cloud service. The trustmarks would be informed by live performance data from the cloud service provider, or ideally an independent third-party accountability and assurance service that would communicate up-to-date information relating to service performance and dependability. By combining assurance measures with a remediation scheme, cloud service providers could both signal dependability to customers and the wider marketplace and provide customers, auditors and regulators with a mechanism for determining accountability in the event of failure or non-compliance. As a result, the trustmarks would convey to consumers of cloud services and other stakeholders that strong assurance and accountability measures are in place for the service in question and thereby address trust and confidence issues in cloud computing.
Collections Ireland -> Dublin City University -> Subject = Business
Ireland -> Dublin City University -> Status = Published
Ireland -> Dublin City University -> Subject = Computer Science: Software engineering
Ireland -> Dublin City University -> Subject = Business: Electronic commerce
Ireland -> Dublin City University -> Subject = Computer Science: Computer security
Ireland -> Dublin City University -> Publication Type = Conference or Workshop Item
Ireland -> Dublin City University -> DCU Faculties and Centres = DCU Faculties and Schools: Faculty of Engineering and Computing: School of Computing
Ireland -> Dublin City University -> Subject = Computer Science
Ireland -> Dublin City University -> DCU Faculties and Centres = DCU Faculties and Schools
Ireland -> Dublin City University -> DCU Faculties and Centres = DCU Faculties and Schools: DCU Business School
Ireland -> Dublin City University -> DCU Faculties and Centres = DCU Faculties and Schools: Faculty of Engineering and Computing

Full list of authors on original publication

Brian Lee, Claus Pahl, John Morrison, Richard McClatchey, Philip Healy, Theo Lynn

Experts in our system

1
Claus Pahl
Dublin City University
Total Publications: 191
 
2
John P. Morrison
Dublin City University
 
3
Theo Lynn
Dublin City University
Total Publications: 19