Journal Article


Catherine Mulwa
Seamus Lawless
Vincent Wade
Mary Sharp


Computer Science

intelligent content communications recommender systems computer science and engineering adaptive information retrieval systems user experience user adaptive systems user centred evaluations evaluation metrics

The Evaluation of Adaptive and User-Adaptive Systems: A Review (2011)

Abstract A current problem with the research of adaptive systems is the inconsistency of evaluation applied to the adaptive systems. However, evaluating an adaptive system is a difficult task due to the complexity of such systems. Evaluators need to ensure correct evaluation methods and measurement metrics are used. This paper reviews a variety of evaluation techniques applied in adaptive and user-adaptive systems. More specifically, it focuses on the user-centred evaluation of adaptive systems such as personalised recommender systems and adaptive information retrieval systems. The review tackles the question of `How have user-centred evaluations of adaptive and user-adaptive systems been conducted and how can these evaluation practices be improved?? Based on the analysed results of the: (a) evaluation approaches, (b) user-centred evaluation techniques, and (c) evaluation metrics, we propose an evaluation framework for end-user experience in evaluating adaptive systems (EFEx).
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Full list of authors on original publication

Catherine Mulwa, Seamus Lawless, Vincent Wade, Mary Sharp

Experts in our system

Seamus Lawless
Trinity College Dublin
Total Publications: 71
Vincent Patrick Wade
Trinity College Dublin
Total Publications: 140