Type

Conference Proceedings

Authors

Ovsei Gelman
Rory O'Connor
Jorge Marx Gomez
Manuel Mora
Marx Jorge Gomez

Subjects

Computer Science

Topics
software engineering floss implementation madm information technology it service management software risk management software tools information technology management floss evaluation free libre open source software

A risk-based MADM model for selecting free-libre open source software tools in the domain of IT service management (2015)

Abstract The availability of free-libre open source software (FLOSS) has stimulated their organizational implementation in many countries. The main attractiveness for it is the free-cost license of usage regarding with acquisition of COTS (components of the shelf) commercial software, among other factors such as: maturity status, available technical community support, popularity, and compliance to international standards. However, not of the all FLOSS tools released from such FLOSS development projects achieve the expected qualities, and thus organizations interested in using them must conduct a careful evaluation-selection process. With this in mind, several evaluation-selection frameworks for FLOSS have been reported in the literature and some studies have identified a set of organizational factors associated to successful and failed utilizations of FLOSS tools in organizations. In this research, we elaborate a FLOSS Evaluation-Selection model by combining both sets of literature on FLOSS evaluation models and FLOSS implementation models. This model is implemented with a MADM (Multi-Attribute Decision-Making) risk-based mechanism. We illustrate this model with the evaluation-selection of a FLOSS tool in the domain of Information Technology Service Management (ITSM). Hence, this paper contributes to our body of knowledge with the provision of a simplified evaluation-selection model for FLOSS tools derived from two core sets of FLOSS literatures, under an innovative risk-based approach.
Collections Ireland -> Dublin City University -> Publication Type = Conference or Workshop Item
Ireland -> Dublin City University -> DCU Faculties and Centres = DCU Faculties and Schools: Faculty of Engineering and Computing: School of Computing
Ireland -> Dublin City University -> Status = Published
Ireland -> University of Limerick -> Faculty of Science and Engineering
Ireland -> University of Limerick -> LERO
Ireland -> Dublin City University -> Subject = Computer Science: Software engineering
Ireland -> Dublin City University -> Subject = Computer Science: Information technology
Ireland -> University of Limerick -> LERO - Project partner authors

Full list of authors on original publication

Ovsei Gelman, Rory O'Connor, Jorge Marx Gomez, Manuel Mora, Marx Jorge Gomez

Experts in our system

1
Ovsei Gelman
Dublin City University
Total Publications: 14
 
2
Rory O'Connor
Dublin City University
Total Publications: 197
 
3
Jorge Marx Gomez
Dublin City University
Total Publications: 4
 
4
Manuel Mora
Dublin City University
Total Publications: 26